Prices:We endeavour, as a company, to keep our prices fair and we hope that you will agree when you visit our shop.
In Shop Dresses:
1. Must be paid for in full before leaving the shop.
2. Returns are accepted up to 14 days from purchase but must be in original condition with tags intact.
Lay Away Dresses:
1. Dresses in the shop can be reserved with a 50% deposit.
2. The dress can be held for a maximum of 1 calendar month at the shop.
3. The balance of the dress can be paid upon collection and paid in full before being removed from the shop.
4. Dresses once laid away are not available for return/cancellation and the dress must be paid for in full. Whilst we appreciate that an event may be cancelled or you may change your mind all dresses must be paid for in full.
5. Any dresses not collected after three months will be returned to stock and no refunds issued.
6. Deposits are non-refundable.
Special Order Dresses:
1. If a dress is required in a size or colour that is not in the shop, then a 'special order' can be made with the supplier.
2. A 50% deposit is required to 'special order' a dress and the balance paid upon collection. Collections must be made within 2 weeks of arrival at the shop and cannot be returned.
3. Once a 'special order' has been accepted it cannot be cancelled and the dress must be paid for in full.
4. Any dresses not collected within three months will be returned to stock and no refund given.
5. Deposits are non-refundable.
6. Please be aware we can only order the size closest to your body measurements and this may not guarantee a perfect fit but a list of recommended local seamstresses can be provided to help you achieve this. Dress making alterations are at the customers discretion and are paid by the customer.
7. Ordering Times - our suppliers endeavour to carry stock at all times and delivery can be anything from next day to 3 weeks but if an item is out of stock it will be made especially for you and this can take 8 - 10 weeks.